DAN Emergency Hotline: +1-919-684-9111

Whenever you need help, DAN is here. DAN's responders are on call 24 hours a day, 365 days a year, to address diving emergencies such as decompression sickness, arterial gas embolism, pulmonary barotrauma or other serious diving-related injuries, to put you in contact with appropriately licensed medical professionals, and to communicate with those professionals by providing information that might be needed.

The DAN Emergency Hotline also serves as the access point to the DAN TravelAssist membership benefit. When you are traveling more than 50 miles from home and need to access TravelAssist, including medical evacuation and prescription assistance, all you need to do is call the DAN Emergency Hotline, and we'll help facilitate the help you need.

If your emergency is life-threatening, call 911 (or the local equivalent), or get the individual to the nearest medical facility. Medical professionals will be better able to stabilize the person and assess his or her condition. Once 911 is activated, call DAN for additional assistance or to consult with the local medical provider.

What to expect when you call the DAN Emergency Hotline:
  • Your call will initially be answered by a non-medically trained operator. Please provide the operator with your name, location and callback number, and your call will be routed to a qualified DAN Medical Information staff member.
  • DAN's Medical Information staff may make an immediate recommendation or request to call you back after making arrangements with a local physician, TravelAssist or any number of DAN's other resources. DAN does not hesitate to reach out to its network to provide the best possible assistance.
  • If a call-back is necessary, please wait by the phone while arrangements are made. The resources may take 30 minutes or more to coordinate, as several pieces and calls may be required. The delay will not place the person in any greater danger, and DAN will call you as soon as the appropriate arrangements are made.

  • If you need help, don't hesitate to call. The DAN Emergency Hotline receives an average of 3,500 calls a year, so know you are not alone.

    The DAN Emergency Hotline is one of the nonprofit services supported by DAN Membership dues and insurance purchases. If you wish to help support this service, join DAN today.

    DAN does not and cannot engage in the practice of medicine, which is the sole province of licensed physicians.