Career Opportunities

Research Associate

FLSA: Non-Exempt
Department: Research
Primary Workplace: 6 West Colony Place, Durham, NC
Reports to: Research Director

Background (BSc/MSc) in biology, physiology, medicine, public health, or other fields related to dive research

Occupational Summary
To assist in the organization and conduct of dive safety studies (laboratory, field and survey/surveillance), including data collection, data management, data analysis, and preparing research papers/presentations.

  • Manage study datasets and enter data
  • Coordinate study planning and implementation
  • On-site management of study subjects and procedures
  • Assist with scientific literature reviews
  • Assist with analysis of data within approved research projects
  • Assist with writing research papers under supervision of senior researchers
  • Translate results of medical research into safety advice (e.g., magazine articles)
  • Give occasional presentation of results of medical research
  • Maintain tools for project management and data maintenance
  • Employ study instruments and procedures to collect research data
  • Assist in preparation of documentation for institutional review board (IRB) applications
  • Provide administrative support for IRB operations
  • Maintain compliance with IRB and HIPAA requirements

  • Required Qualifications
  • Background (Bachelor of Science degree) in biology, physiology, medicine, public health, or other fields related to dive research
  • Keen interest in dive medicine, dive research and dive safety
  • Active certified diver (no special level requirements)
  • Knowledge of diving and dive technology
  • Familiarity with research techniques
  • Strong writing and verbal communication skills

  • Desired Qualifications
  • Scientific writing experience
  • Data management and analysis skills
  • Familiarity with statistics

  • Posted February 21, 2019

    Programmer III

    FLSA: Exempt
    Department: Information Technology
    Primary Worksite: 6 West Colony Place, Durham, NC
    Reports to: VP, Information Technology

    Occupational Summary
    Customize, maintain and develop solutions to meet the company needs, and work on building our proprietary software built on the .Net/MS SQL framework. Understand the functionality of all existing program structure as well as independently develop new features and integrations into the existing platform.

  • Develop front-end web-user interfaces that allow users to interact/purchase with DAN's products online
  • Translate storyboards and use cases into functional web-based applications
  • Design, build, and maintain efficient, reusable, and reliable code
  • Integrate data storage solutions
  • Ensure the best possible performance, quality, and responsiveness of web applications
  • Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
  • Help maintain code quality, organization, and automation

  • Qualifications
  • Three years or more experience as a lead programmer
  • Expert knowledge of Object Oriented Programming (OOP), UML and Design Patterns
  • Expert knowledge of .NET web framework 2.0 and higher
  • Highly proficient in C#, HTML 5, JavaScript, Bootstrap, Selenium
  • Expert knowledge in writing reusable libraries and frameworks
  • Expert-level knowledge of test-driven development, various design and architectural patterns, and understanding of fundamental design principles for building a scalable application
  • Experience with relational database design that represent and support business processes, and experience with MSSQL 2000-to current version.
  • Strong experience with developing and implementing automated testing platforms and unit tests
  • Expert in using Visual Studio 2015 and higher, and Visual Studio Team Services for code versioning
  • Demonstrated beyond entry-level ability in design, development and implementation of internet, multi-tier client/server applications and intranet applications using .NET framework and its components including ASP.NET, C#, VB, MVC, web forms and AJAX
  • Results oriented and committed to meeting goals
  • Must have experience working with tight schedules and meeting deadlines
  • Excellent work ethics, self-motivated, quick learner and team oriented
  • Ability to produce code using approved coding libraries, practices, standards and disciplines

  • Desired Qualifications
  • Knowledge of scuba diving industry and/or a certified diver

  • Job Requirements
  • Work must be performed in the Durham, NC, office (not remotely)
  • Applicants must be a U.S. citizen or have a green card

  • Posted February 18, 2019

    Member Relations Specialist

    Department: Member Services
    FLSA: Non-Exempt, Full Time

    Occupational Summary
    Assist members by answering questions from incoming calls, voicemails and emails. Problem-solve, troubleshoot and provide support to members while providing a high level of customer service. As a member of the team, you are the frontline of the organization.

    Work Performed
  • Accurately and clearly explain membership and insurance policy benefits.
  • Enroll and/or renew membership, complete product orders, track member orders, and update member records.
  • Respond to daily incoming mail, fax, voicemail and email correspondence.
  • Provide data-entry support for DAN membership, including entry of new and renewal membership information, processing of internet applications and product orders, and problem-solving/troubleshooting data-entry processing.
  • Provide data for internal reports that track department and individual productivity.
  • Represent the organization at trade shows, conventions and symposiums as assigned.
  • Perform other duties as assigned.

  • Job Requirements
  • Certified scuba diver is required
  • BS, BA or equivalent degree from an accredited four-year university or college required
  • Previous insurance agency sales experience preferred with Life, Health, Property and Casualty, Surplus insurance lines
  • Three or more years of providing customer service within a call center environment or other relevant customer service experience
  • Three or more years of working with confidential information and/or processing check, credit card and cash transactions
  • Professional telephone etiquette and skills
  • Familiarity with Divers Alert Network and the diving industry
  • Good business-writing skills
  • Proficiency with Microsoft Office products
  • Strong interpersonal communications skills
  • Superior problem-solving skills
  • Strong team player

  • Posted September 20, 2018

    Submit Your Résumé

    If you enjoy working with people and share a passion for scuba diving, we would like to hear from you. To submit a résumé for consideration, please do one of the following:

  • Email it:
  • Fax it: +1-919-493-3456, Attn: HR/Personnel Department.
  • Mail it: HR Department, Divers Alert Network, 6 West Colony Place, Durham, NC 27705 USA

  • DAN is an Equal Opportunity Employer.