Career Opportunities

Medical Information Specialist RN

Divers Alert Network (DAN) is a not-for-profit safety organization that provides medical services, research and training for divers, boaters and global travelers. DAN's membership program and insurance products support the core mission.

Medical Information Specialists (DAN medics) answer more than 15,000 inquiries each year that range from questions about medical fitness-to-dive questions to management of medical and travel emergencies worldwide. Located in Durham, N.C., medics spend significant time fielding phone calls and emails. Some travel to events and classes is required; the annual travel commitment is usually no more than 2–3 weeks per year. Medics work under the direction of a medical director, and support is always available from attending physicians and fellows. Customer-service skills and the ability to multitask are important aspects of the medic's role.

Medics communicate daily with new divers, seasoned divers, people interested in diving and healthcare providers. Medics write and review articles for publication, make follow- up calls for quality assurance and data collection for DAN's research. Medics also help with the training of physicians completing fellowships in undersea and hyperbaric medicine.

DAN medics provide emergency services 24 hours a day. Medics rotate after-hours emergency-call responsibilities; calls are forwarded by an answering service to extensions that forward to the medics' cell phone. Triage by phone for emergencies consists of assessing the caller's need and directing callers to appropriate services such as a primary-care physician, an urgent-care facility or emergency department, insurance claims or DAN Travel. Medics are expected to recognize cases that may require evacuation and transfer these to the emergency services supervisor.

Minimum Job Requirements
  • RN with ability to license in North Carolina
  • Fluent in Spanish or Portuguese
  • One year experience emergency medicine, acute care, critical care
  • Diving experience within the past three years
  • Good critical-thinking and clinical decision-making skills based on training, experience or consultation with medical direction
  • Excellent communication skills

  • Preferred Requirements
  • Three years combination call center, acute care, case management, critical care, emergency medicine experience
  • BSN or MSN
  • Instructor/divemaster with two years dive leadership experience
  • Experience writing articles for journals, publications or magazines
  • Experience in research and IRB processes

  • Compensation Package
  • Competitive salary
  • Medical, dental, disability, life and vision insurance
  • Paid time off (PTO) and paid holidays
  • 401(k) with employer match
  • Relocation assistance
  • CME opportunities

  • Life in the Triangle Area of North Carolina
    Durham, N.C., known as "The City of Medicine," is part of "the Triangle," which also includes the nearby cities Raleigh and Chapel Hill. This area of approximately 1.5 million residents is one of the fastest growing in the country and is consistently rated among the best places to live. Research Triangle Park (RTP) is one of the most well-known, high-tech, pharmaceutical and biomedical research areas in the U.S. The Triangle also boasts a variety of cultural arts, opportunities for outdoor recreation and proximity to Duke University, the University of North Carolina at Chapel Hill and North Carolina State University. Raleigh-Durham International Airport (RDU) offers nonstop flights all over the U.S. and to destinations in Mexico, Canada, and Europe.

    To apply, submit your resume or CV to jobs@dan.org.

    Posted 10-16-17

    Digital Content Creator/Editor

    Department: Marketing
    Reports to: Vice President of Marketing

    Job Summary
    Create and edit copy that drives lead generation, supports lead nurturing and upsells campaigns for Divers Alert Network brand, programs, products and services across its digital, social and print channels.

    Responsibilities
  • Write and edit SEO-friendly copy for website, social media networks, display advertising campaigns, electronic campaigns, blogs and video scripts.
  • Create compelling campaign copy to be used across multiple marketing channels; email, landing pages, paid social and PPC that support lead generation and upsell revenue-generating campaigns.
  • Work with Marketing Content and Media Specialist to develop, manage and execute editorial calendar of forward-thinking content for the scuba diving industry.
  • Assist with content creation and editing of marketing collateral and member communications.
  • Write using appropriate tone for a variety of audience segments; create relevant and timely content for internal and external publications.
  • Edit and proofread materials for accuracy, consistency, clarity, style, format and grammar. Maintain freshness in materials by periodically reviewing work and monitoring efficacy of copy.
  • Interact with internal departments and external resources to identify topics and produce copy.
  • Track performance, and make recommendations for optimizations.
  • Efficiently manage project timelines.
  • Perform other related duties as assigned to support department and organization.

  • Required Qualifications
  • A degree in journalism, communications, marketing or related field
  • Four or more years of experience in content writing for web and mobile and social apps, writing news stories or articles, technical and creative online copy
  • Superior copywriting and editing skills
  • Ability to repurpose content for multiple channels
  • Deep understanding of social-media marketing, including SMO, advertising, publishing and reporting tools and governance
  • Understanding of the components of common web technology (e.g., HTML, CSS) with a solid knowledge of writing online and mobile content, story development, graphics, digital asset management, knowledge management and application
  • Ability to work independently with a strong work ethic and a "roll up your sleeves" attitude as well as in a shared or matrix environment with multiple process owners
  • Ability to prioritize and manage multiple requests and priorities

  • Preferred Qualifications
  • Familiarity with InDesign, Photoshop and/or other creative design software
  • Strong understanding of metadata pertaining to search-engine optimization
  • Scuba diving experience, or knowledge of the scuba industry, a plus

  • The preceding functions have been provided as examples of the types of work performed by employees assigned to the job classifications. Management reserves the right to add, modify, change or rescind work assignments and to make reasonable accommodations as needed.

    Programmer

    FLSA: Exempt
    Department: Information Technology
    Primary Worksite: 6 West Colony Place, Durham, NC
    Reports to: VP, Information Technology

    Occupational Summary: Customize, maintain and develop solutions to meet the company needs, and work on building our proprietary software built on the .Net/MS SQL framework. Understand the functionality of all existing program structure as well as independently develop new features and integrations into the existing platform.

    Duties/Responsibilities
  • Translate storyboards, and use cases into functional web-based applications
  • Design, build, and maintain efficient, reusable, and reliable code
  • Integrate data storage solutions
  • Ensure the best possible performance, quality, and responsiveness of web applications
  • Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
  • Help maintain code quality, organization, and automatization

  • Qualifications/Skills
  • Strong knowledge of .NET web framework 2.0 and higher
  • Highly proficient in C# and VB.NET
  • Strong knowledge of Object Oriented Programming (OOP), UML and Design Patterns
  • Skilled at writing reusable libraries
  • Familiar with various design and architectural patterns, and understanding of fundamental design principles for building a scalable application
  • Highly proficient with relational database design that represents and supports business processes, and experience with MSSQL 2000-2012
  • Experience with popular web application client-side frameworks such as JQuery, Angular, Bootstrap
  • Experience implementing automated testing platforms and unit tests
  • Proficient is using Visual Studio 2015, and Visual Studio Team Services or TFS for code versioning
  • 4+ years of demonstrated ability in design, development and implementation of Internet, multitier client/server applications and intranet applications using .Net framework and its components including Asp.Net, C#, VB, MVC, Web forms and AJAX
  • Results oriented and committed to meeting goals
  • Must have experience in working with tight schedules and meeting deadlines
  • Excellent work ethics, self-motivated, quick learner and team oriented
  • Ability to produce code using approved coding libraries, practices, standards and disciplines

  • Desired Qualifications
  • Knowledge of scuba diving industry and/or be a certified diver

  • Research Director

    FLSA: Exempt
    Department: Research
    Primary Worksite: 6 West Colony Place, Durham, NC
    Reports to: VP, Mission

    Occupational Summary: Work with DAN Scientific Advisory Board to define DAN's research priorities and be responsible for managing DAN's research programs to address those priorities with the main goals of
  • improving the dive safety of recreational divers
  • increasing diver-centricity of diving science research and promoting personalized dive safety strategies

  • Duties/Responsibilities
  • Work with Scientific Advisory Board to identify outstanding issues in dive science
  • Develop annual research plans and budget consistent with the established priorities
  • Design and develop new research projects
  • Provide plan and documentation for project implementation
  • Monitor project progress, and compile annual reports
  • Plan data protection and data tracking
  • Prepare periodic reports and scientific papers
  • Conduct data analysis, and write chapters for diving report
  • Publish in scientific journals
  • Give public presentations in scientific conferences
  • Translate and disseminate scientific findings to diving communities
  • Make educational presentations for the diving public

  • Qualifications/Skills
  • Doctoral-level education with an appropriate research background in diving physiology, diving medicine or other related life sciences
  • Strong project management and organizational skills, with the ability to manage multiple projects in parallel
  • Excellent relationship management skills, with the ability to build and maintain effective partnerships and earn the trust and cooperation of researchers
  • Working knowledge of dive physiology and medicine research
  • Outstanding ability to communicate scientific concepts verbally and in writing for a variety of audiences, including fellow scientists, funders and the public
  • High ethical standards
  • Training in diving physiology or related life science
  • A strong track record of research publications focused on dive safety or the study of human structure and function in diving.

  • Desired Qualifications
  • We seek those candidates with relevant expertise in areas such as physiology of decompression stress, immersion and extreme exposure; primary decompression model development; optimization of decompression procedures; evaluation of decompression models implementation; comparative dive computer effectiveness studies; mechanisms of decompression illness and sources of variability of decompression outcomes. Preference will be given to a candidate with demonstrated leadership and extensive experience in underwater diving science.

  • Submit Your Résumé

    If you enjoy working with people and share a passion for scuba diving, we would like to hear from you. To submit a résumé for consideration, please do one of the following:

  • Email it: jobs@dan.org
  • Fax it: +1-919-493-3456, Attn: HR/Personnel Department.
  • Mail it: HR Department, Divers Alert Network, 6 West Colony Place, Durham, NC 27705 USA

  • DAN is an Equal Opportunity Employer.