Career Opportunities

Medic

Department: Medicine
Reports to: Director of Medical Services
Location: Office based in Durham, NC

Divers Alert Network (DAN) helps divers in need of medical emergency assistance and promotes dive safety through research, education, products and services.

Occupational Summary
Participate in the activities of Divers Alert Network involved in providing information services to laypeople, dive professionals, and healthcare professionals.

The DAN Medic I position supports DAN's mission-critical work; responding to nonemergency inquiries and emergency calls from divers, healthcare professionals, and nondivers. It also involves properly documenting all inquiries and detailed follow-ups for the compilation, verification and consolidation of data, generally for in-house use in responding to requests for information, research and publication. There are also a variety of duties incidental to writing articles, social media posts, helping with referral database maintenance, and attending meetings essential for Quality Assurance and Quality Improvement as well as continuing education. A large part of the job requires substantial amounts of time discussing issues of safety and health for diving and travel over the telephone or by email during regular office hours as well as on scheduled days on weekends and after-hours shifts.

Duties and Responsibilities
  • Participate in the activities of Divers Alert Network involved in developing, maintaining and compiling medical data and responding to inquiries relating to dive medicine information
  • Assist in the development of new methods and procedures for the response to Divers Alert Network inquiries to increase the effectiveness of services.
  • Conduct and document follow-up interviews with injured divers and non-divers according to the most current department protocols.
  • Assist in the compilation and distribution of diving injury reports for in-house use in responding to requests for information, research and publication.
  • The medical services department often works irregular hours. At the current time, regular department hours are from 8 a.m. to 5 p.m. Staff work shifts ranging from the typical 8-hour day to 12-hour shifts on weekends. Other schedules may involve 10-hour shifts or partial day shifts. You should be prepared for changes in the days of the week you work, the hours you work, and the length of the shifts. Staff must also be available on-call after hours (nights and weekends). Each of these will be subject to constant evaluation and adjustment as DAN builds out the Global Emergency Hotline. Work schedules and schedule changes are set by the Director of Medical Services in consultation with DAN HR.
  • Perform other related duties incidental to the work described herein.

  • Minimum Education and Training
  • High-school diploma; college education is preferred.
  • Emergency Medical Technician; minimum level of EMT-B
  • Recreational scuba diving certification; leadership levels are preferred

  • Skills and Experience
  • Three years of experience as an emergency medical technician (EMT)
  • Customer service experience
  • Dive medicine knowledge preferred
  • Excellent medical documentation skills
  • Excellent verbal and written communications skills
  • Intermediate computer skills in:
  • - Email clients and web applications
    - Content management applications
    - Spreadsheets
    - Learning new applications
    The position is located at the DAN office, 6 West Colony Place, Durham, NC 27705.

    To apply, please send resume and cover letter to jobs@dan.org.


    Posted July 7, 2020

    Content Writer/Editor

    Department: Marketing and Communications
    Reports to: Director of Communications
    Primary Worksite: 6 West Colony Place, Durham, NC

    Job Summary
    DAN is seeking an experienced writer and editor to join its marketing and communications team. This person will be responsible for writing and editing content to inform and engage the diving public and to promote DAN's brand, programs, products and services via print, digital and social channels. The position, based in Durham, North Carolina, will involve researching and creating original content including news articles, marketing materials, training manuals, feature articles, blog posts, social media posts and more.

    Responsibilities
  • Research and create original content including news articles, marketing materials, training manuals, feature articles, blog posts, social media posts and more
  • Edit articles and posts for accuracy, clarity, consistency, style, format and grammar
  • Adapt tone for a variety of audience segments; create relevant and timely content for internal and external publications
  • Assist with post development, scheduling and monitoring of DAN's social channels
  • Provide real-time updates to target audiences on social channels and ensure timely responses to posted queries
  • Identify ways to better leverage content; recommend/implement technologies that improve content management and workflow; track performance and make recommendations for optimization
  • Oversee targeted communications for marketing campaigns; create messaging, assemble content, write copy and edit broadcast emails, brochures, advertisements, catalog copy and direct mailings
  • Manage project timelines
  • Work with medical, research and insurance departments to ensure accuracy of information and compliance
  • Perform other related duties as assigned to support department and organization

  • Required Qualifications
  • Excellent communication skills with a proven record in original writing for a variety of outlets
  • A degree in journalism, communications, marketing or similar area
  • Four or more years of experience writing articles, news stories and/or technical and creative copy
  • Experience managing social media channels
  • Superior copywriting and editing skills; familiarity with AP and Chicago style
  • Working knowledge of WordPress
  • Ability to repurpose content for multiple channels
  • Ability to prioritize and manage numerous duties and tasks
  • Ability to work independently with a strong work ethic and a "roll up your sleeves" attitude
  • Superior attention to detail

  • Preferred Qualifications
  • Familiarity with InDesign, Premiere, Photoshop, Media Encoder
  • Photographic ability
  • Experience shooting, editing and/or producing video
  • Scuba diving experience and/or knowledge of the scuba industry
  • Familiarity with medical and scientific writing

  • Posted June 9, 2020

    Submit Your Résumé

    If you enjoy working with people and share a passion for scuba diving, we would like to hear from you. To submit a résumé for consideration, please do one of the following:

  • Email it: jobs@dan.org
  • Fax it: +1-919-490-6630, Attn: HR/Personnel Department.
  • Mail it: HR Department, Divers Alert Network, 6 West Colony Place, Durham, NC 27705 USA

  • DAN is an Equal Opportunity Employer.